If and when the day arrives where Wal-Mart starts paying its employees what so many of its critics demand, I would expect a good portion of its current staff to be receiving pink slips shortly thereafter.
By increasing pay and benefits, it would seem Wal-Mart would in turn be able to attract a higher caliber of employee. Short of that, it could certainly increase the expectations it places on the people that work there now.
Did it ever occur anyone that Wal-Mart gets what it pays for? Or that the employees it has are only worth what Wal-Mart is willing to pay them?
I'm talking about clerks, cashiers and stockers who don't seem to have a problem with loudly using four-letter words in conversations with one another. Or who see fit to ignore a customer at their register while crudely questioning the sexuality of a co-worker. Or who have to have it pointed out to them by a patron that they just said "next" at the so-called "customer service" desk and shouldn't proceed to start up a conversation with the cashier next to them while the customer waits for it to finish.
These aren't training issues. These are issues of common sense. They are examples of behavior lacking in the simple decency any employer should expect a person to bring to the table before training even starts.
Maybe Wal-Mart's critics need to stop complaining about the mega-retailer and start praising it. Because without Wal-Mart, where would the very bottom of America's employable work?